Support – Chinese Temple Software

Support

Access our help topics any time

Frequently asked questions video is available for users to watch.

New staff or new features, all can learn from the training video, no training fees to attend classes.

Below is one of the many training videos.

Send your question by taking a photo or record a video how you ended up with the message on the screen.

Our reply is almost immediate to your questions.

Our WhatsApp support number is supported by several support staff at the same time, so your chat will be attended to very quickly.

If our help file or WhatsApp support cannot answer your question, we will request to remote into your machine.

Share your computer screen and let us control your mouse and keyboard to solve your problem.

We back up all our users data every night after 2359 hours in our data centre and keep the copy for 1 month before it is being purged away.

There are constant enhancements or updates to the program or new features added, all users system will be automatically updated when user login.

Provide 5 commonly used format design free of charge based on your existing layout design.

We may suggest some improvements with, your approval.